Privacy Policy

1. Controller

The controller responsible for processing personal data in connection with this website is:

COMSOL Composites AG
Park Altenrhein
CH-9423 Altenrhein
Switzerland

Phone: +41 71 858 48 48
Email: contact@comsol-composites.com

Questions about data protection and requests to exercise data protection rights may be sent to the email address above.

2. Legal framework

COMSOL Composites AG processes personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and its implementing provisions.

Where the European Union General Data Protection Regulation (GDPR) applies to a particular processing activity, COMSOL Composites AG also complies with its requirements.

Personal data means any information relating to an identified or identifiable natural person.

3. Website visits and server log files

When this website is accessed, the web server automatically records technical information and stores it in server log files. This may include the IP address of the device used, the date and time of access, pages or files accessed, the volume of data transferred, the referrer URL, browser type and version, operating system, access status and error messages.

This data is processed to provide the website, ensure its stability and security, identify technical errors and prevent misuse.

Where the GDPR applies, this processing is based on our legitimate interest in the secure and reliable operation of the website pursuant to Article 6(1)(f) GDPR.

Server log files are retained only for as long as necessary for these purposes. They may be retained for longer where required in connection with a security incident or by law.

4. Hosting

This website is hosted by:

ALL-INKL.COM – Neue Medien Münnich
Owner: René Münnich
Hauptstrasse 68
D-02742 Friedersdorf
Germany

The hosting provider processes the technical data required to operate, provide and secure the website on behalf of COMSOL Composites AG.

Under Swiss data protection law, Germany is recognised as providing an adequate level of data protection.

Further information about the hosting provider’s processing activities: https://all-inkl.com/datenschutzinformationen/

5. Contacting us

If you contact us through the contact form, by email or by telephone, we process the information you provide. This may include your first and last name, company and position, email address, telephone number, the content of your enquiry, attached documents and other information.

Information submitted through the contact form is sent to the central email address of COMSOL Composites AG. It may be forwarded internally to the department responsible for handling the enquiry.

We use this data to handle and respond to the enquiry, for business communications and, where applicable, to prepare or conduct a business relationship. We do not use the data for newsletters or automated advertising merely because you contacted us.

Where the GDPR applies, processing is based, depending on the nature of the enquiry, on steps taken prior to entering into a contract or performance of a contract under Article 6(1)(b) GDPR, compliance with a legal obligation under Article 6(1)(c) GDPR, or our legitimate interest in handling business enquiries and maintaining business relationships under Article 6(1)(f) GDPR.

6. Downloads

Certificates, technical data sheets and other company information are available for download on this website.

No registration is required. When a document is downloaded, the technical access data described in Section 3 may be recorded in the server log files.

No individual user profiles are created through use of the download area.

7. Fonts

The fonts used on this website are hosted locally on our web server. Visiting the website therefore does not establish a connection to external font providers such as Google Fonts.

8. Cookies and consent management with Complianz

This website uses Complianz to manage and document cookie and privacy settings.

Complianz is operated locally on our web server. Using Complianz does not establish a connection to Complianz provider servers.

Complianz may store technically necessary cookies in your browser to record your privacy settings or whether consent has been given or refused. This data is stored until the relevant cookie expires, until you delete it or until the purpose of processing no longer applies.

This processing is necessary to manage privacy settings and operate the website in compliance with the law. Where the GDPR applies, it is based on compliance with legal obligations under Article 6(1)(c) GDPR and our legitimate interest in maintaining verifiable privacy settings under Article 6(1)(f) GDPR.

The website currently uses no cookies for personalised advertising and no analytics tools for systematic analysis of individual user behaviour.

You can reopen and change your privacy settings at any time using the link provided on the website.

9. No analytics, video or CAPTCHA services

This website currently uses no analytics tools such as Google Analytics or Matomo.

No videos from external platforms such as YouTube or Vimeo are embedded. We also currently use no external CAPTCHA or anti-spam service such as Google reCAPTCHA.

If such services are introduced in the future, this Privacy Policy will be updated before they are activated. Where required by law, those services will be activated only after prior consent.

10. External links

This website contains links to websites of affiliated companies, in particular our sister company in Poland, and may contain links to other external websites.

When you click such a link, you leave the COMSOL Composites AG website. The operator of the destination website is generally responsible for processing personal data there, and its own privacy policy applies.

When an external website is opened, technical information, in particular the IP address and potentially the previously visited page, may be transmitted to its operator.

11. Recipients of personal data

Where necessary, personal data may be disclosed in particular to hosting and IT service providers, service providers supporting operation and maintenance of the website, affiliated companies where required to handle an enquiry, public authorities where required by law, and other recipients where disclosure is permitted by law.

Service providers acting on our behalf may process personal data only within the agreed scope and for the defined purposes.

12. Disclosure of personal data abroad

Personal data may be processed outside Switzerland, in particular where a service provider used by us or an affiliated company is located abroad.

Where the recipient is located in a country recognised as providing an adequate level of data protection, disclosure is made on the corresponding legal basis.

Where an adequate statutory level of protection is not available, we safeguard the data through appropriate guarantees. These may include recognised standard contractual clauses and supplementary technical or organisational measures. Exceptions permitted by law remain reserved.

13. Retention periods

Contact enquiries are generally deleted once the matter has been concluded, unless retention is required by law or contract or is justified by legitimate business interests.

If an enquiry results in a business relationship or the correspondence documents a business transaction, the relevant data may be retained for up to ten years in accordance with commercial and tax retention requirements.

Server log files and technical data are retained only for as long as necessary for the secure and reliable operation of the website. They may be retained for longer in particular in connection with security incidents or where required by law.

Once the applicable retention period has expired, personal data is deleted or anonymised unless there are legal or legitimate grounds for further retention.

14. Data security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration and unlawful disclosure.

This website uses SSL or TLS encryption for data transmission. Nevertheless, data transmitted over the internet cannot in every case be fully protected against all risks.

15. Rights of data subjects

Within the scope of applicable data protection law, data subjects may in particular request access to, correction or deletion of their personal data, object to certain processing, request the release or transfer of certain personal data, and withdraw consent with effect for the future. Statutory retention requirements and other legitimate grounds may prevent individual requests from being fulfilled.

Where the GDPR applies, data subjects may additionally have the right to restrict processing and the right to lodge a complaint with a competent data protection supervisory authority.

The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, CH-3003 Bern, www.edoeb.admin.ch.

We may request appropriate proof of identity before processing an access request or another request relating to data protection rights.

16. No automated individual decision-making

In connection with this website, we do not make decisions based solely on automated processing that produce legal effects concerning an individual or similarly significantly affect an individual.

17. Amendments to this Privacy Policy

We may amend this Privacy Policy if the website, our processing activities or legal requirements change. The version published on this website at the relevant time applies.

Last updated: September 2026